Image: Hoet, K. Kids of conversation. Retrieved from https://flic.kr/p/2VGfUx
Interviews and personal communications: Such as emails, texts, informal conversations, etc. are generally unpublished and unavailable to be reviewed. They are not included in your final reference list, however, you may still refer to an interview or a conversation in your text.
Interviews and personal communication: in-text examples
Librarians at UNDA regularly review and update the Referencing Guides to ensure students receive accurate guidance (M. Quilty, personal communication, September 24, 2014). OR
In an email dated September 24, 2014, Ms Quilty provided a list of UNDA Library workshop offerings planned for next year.